Data-driven 988 and crisis services.

Solari partners with local communities to design, build, and operate innovative crisis response systems and solutions that help people in crisis receive the right support at the right time.

Partner With Us

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Build a safe, compassionate, well-structured crisis system.

We empower local organizations to deliver exceptional crisis services in their communities. Solari’s proven track record makes us the trusted leader in crisis services management nationwide.

We offer comprehensive crisis intervention solutions through a single provider.
We have a robust operational model that ensures quick and effective crisis response.
We’ve built an award-winning employee culture focused on delivering high-quality care.
We offer transparent crisis system management to track and improve performance.
We provide tested and proven processes and innovative technology solutions.
We compile detailed data and reporting to track exactly where resources are going.

We are proud to work with these trusted community partners.

We offer all of the core elements of an effective crisis system.

85% of crises are resolved during the first call.

More than 69,000 total dispatches annually.

More than 10,000 calls to 911 are diverted to
Solari Crisis Lines annually.

Solari completes an average of 350 follow-up calls per month to crisis line callers.

Local 988 and crisis contact center solutions help you answer the call.

Solari can help you build and install efficient 988 and crisis hotline systems and operations that help people in your community navigate through crises.

Our safe, secure, free, and confidential 988 and crisis hotlines offer mental health support through phone, text, and chat so people can get help in the way they feel most comfortable.

We operate the national 988 Suicide & Crisis Lifeline in Arizona, Colorado, and Oklahoma, along with statewide crisis lines in AZ and CO.
Our sophisticated and customized technology platform provides unparalleled data analytics and reporting to monitor performance.
Our highly-trained teams consistently answer crisis hotline calls within an average of 10 seconds with an abandonment rate under 1%.

Partner with us See our results

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1000000 +

crisis calls handled per year since 2024

Under 1 %

abandonment rate

10 seconds

average speed of answering calls

911 Diversion Services ensure the right support at the right time.

Solari leverages existing systems and works with local law enforcement to meet the unique needs of each community.

We place highly skilled and experienced crisis specialists within 911 dispatch centers to provide real-time feedback to dispatchers and divert appropriate mental health-related calls to our crisis lines.

This helps people in crisis get the care they need over the phone or from a specialized mobile crisis team while allowing first responders to focus on meeting other important needs in the community.

More than 11,000 mental health-related 911 calls were diverted to our crisis lines in 2024 alone.
Solari partners with 18 cities in two states to provide customized co-location and diversion solutions.
We dispatch mobile crisis response teams of trained crisis specialists directly to people in need.

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GPS-Enabled Mobile Crisis Dispatch Services provide fast and dependable care.

Solari can help you build, from the ground up, the systems and processes needed to dispatch, track, and interact with mobile crisis response teams in the field.

Our GPS-enabled mobile dispatch systems provide crucial and often life-saving assistance where and when people need it most.

We’ve created our customized Solari Dispatch Management product to interface with electronic medical record systems.
We facilitated more than 75,000 mobile crisis response team dispatches across three states in 2024.
In 2024, we also facilitated more than 10,000 transportation dispatches to help people get to the help and services they needed.

Partner With Us See Our Results

Follow-Up Services help prevent future crises and connect people with the resources they need.

Solari offers crisis line callers the opportunity to receive follow-up phone calls, if desired, to assess their well-being, connect them with the resources they need, and provide further assistance.

Our follow-up services ensure no one slips through the cracks and help identify potential crises before they escalate into something more serious.

“Knowing you guys were going to call me back helped me stay alive.” – 988 Caller
Follow-up calls are offered as part of safety planning during crisis calls.
Solari completes an average of 350 follow-up calls per month to crisis line callers.