Our core values
We meet people with compassion. We listen and acknowledge without judgment. We treat others with dignity and respect.
Every interaction deserves our best effort. We embrace the “I can help you” philosophy. We take every opportunity to provide value.
Each of us owns the success of the company. We do what it takes to find solutions. We ensure responsiveness and accuracy in our work. We do what is expected of us, and follow through.
Comprehensive benefits packages with multiple options
401(k) with generous employer matching of employee contributions
12 annual paid holidays
Generous PTO accrual
Flexible schedules with work-from-home opportunities
Public Student Loan Forgiveness
On-site fitness room
On-site fresh vending
Our award-winning culture
From our employee recognition programs, to volunteer opportunities,
we strive to always celebrate the great work done by our teams.
Crisis Center Innovation Award
from the American Association of Suicidology (2020)
Best Place to Work
by the Phoenix Business Journal (2019, 2020, 2021)
RISE Award for Leadership and Advocacy
from Mercy Care (2017)
IMPACT Community Champion Award
from the Greater Phoenix Chamber of Commerce (2016)
Best Contact Center Culture
by Call Center Week (2015, 2016)
Best in Class Contact Center
by Call Center Week (2015)
Silver Healthy Arizona Workplace
Our hiring process
Step 1: Apply online
Submit your resume and complete our online job application, you’ll need internet access, an email address and an up-to-date resume. It’s quick and easy!
Step 2: Participate in a phone screen
We will review your online submission to determine if you meet the requirements of the position. We will outreach candidates who we believe will bring the most to our team. This is our opportunity to get you know a little better!
Step 3: Interview with us
Interviews provide an opportunity to determine how well your skills align with our needs and if Solari is your employer of choice. Let’s start the conversation and see where we land!
Step 4: Find your match
An offer will be extended to candidates who we believe will enhance our mission, vision, and values.
Step 5: Finalize the details
All applicants are asked to participate in in a background check to protect the security of the enterprise, those we serve and our team members. Our processes are consistent, fair and relevant to the position being hired for.
Step 6: Welcome aboard!
All employees will participate in New Employee Orientation (NEO). NEO is a one-day training where new employees are introduced to Solari’s culture, services and norms. It’s time to start Inspiring Hope!